Privacy Policy

Overview

This Privacy Policy explains how SourSpark collects, uses, shares, and protects information when you use Vip Mobile App. By using the app, you agree to the practices described here.

Information We Collect

We may collect limited information needed to operate and improve the app, including device type, operating system version, app version, language settings, general region, usage events, crash reports, diagnostics, and notification tokens if push notifications are enabled.

If you contact us for support, we may collect your email address and the information you choose to include in your message.

How We Use Information

We use information to provide app features, send optional notifications, maintain security, fix errors, measure performance, understand feature usage, respond to support requests, and comply with legal obligations.

Third-Party Services

The app may use trusted service providers for hosting, analytics, crash reporting, messaging, advertising, and app distribution. These providers process information according to their own privacy practices and only for services they provide to us.

Examples may include Google Play services, Firebase, Google Analytics for Firebase, Firebase Crashlytics, Firebase Cloud Messaging, and Google Mobile Ads, depending on the app version installed on your device.

Advertising

The app may display ads. Advertising partners may use device identifiers, approximate location, app activity, and similar signals to deliver, measure, and improve ads. You can manage ad personalization choices through your device settings and Google account settings.

Sharing of Information

We do not sell your personal information. We may share information with service providers, legal authorities when required by law, or in connection with a business transfer such as a merger, acquisition, or asset sale.

Data Retention

We keep information only as long as needed for the purposes described in this Policy, unless a longer retention period is required by law. Support emails may be retained for recordkeeping and service quality.

Security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's Privacy

The app is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us so we can take appropriate action.

Your Choices

You can disable notifications in your device settings, reset advertising identifiers where supported, limit ad personalization, uninstall the app, or contact us to request access, correction, or deletion of information associated with your support requests.

International Processing

Your information may be processed in countries other than where you live. Where required, we use appropriate safeguards for international processing.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new update date.

Contact

For privacy questions or requests, contact us at info@sourspark.com.